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Recruitment Excellence

Delivered in weekly, 1 day sessions over 8 weeks face to face or virtually via 16 X 3 hour sessions. Participants are required to complete competency based questions after each session and review implementation of new skills learned from last session. A report on participants can be developed to assist with further skill development.

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This program was designed for clients in the IT sector originally who wanted to grow their teams and didn’t have time for regular training. It was also developed for a large generalist agency as their induction training.

A bells and whistles approach to recruitment that can be further tailored for your specific business. It has been delivered across multiple sectors including healthcare; IT; management consulting; finance; building; office support and generalist agencies. It can also be tailored to include your specific policies; procedures and templates.

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Who should attend: 360 degree recruiters of any level. New recruiters will learn the recruitment process in-depth and experienced recruiters will add to their skill set.

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Outcome expected: Consultants will gain an entry level qualification to the professional recruitment industry as well as a solid understanding of the skills required to be a successful recruitment consultant.

Session  1

  • Overview of the recruitment industry

  • The recruitment process PERM

  • The recruitment process TEMP

  • Sourcing quality candidates

  • Identifying quality candidates

  • Writing effective adverts 

  • Pre-screening candidates

  • Interviewing candidates

  • Taking effective reference checks

  • Gaining candidate commitment and loyalty

  • Assessing candidates

  • Preparing candidate overviews

 

Session 2

  • Quality prospecting

  • How to prospect

  • Canvassing

  • Objections

  • Closing

  • Making compelling marketing calls

 

Session 3

  • Getting past the gatekeeper

  • Reverse marketing techniques

  • Advert chasing techniques

  • Lead generation

  • Using reference checks as a marketing tool

  • How to gain leads from candidates

  • How to generate new vacancies

  • Needs/Solution Client visits

 

Session 4

  • Taking a competency based job brief

  • Asking for exclusivity/retainers etc

  • Selling client paid advertising

  • Selling Retainers

  • Controlling the recruitment process from the client perspective

  • Taking client interview feedback

  • Taking a temp job brief

  • Filling the temp role

 

Session 5

  • How to Headhunt

 

Session 6

  • Identifying Personality styles

  • Introduction to NLP principles

 

Session 7

  • Building effective client relationships

  • Turning clients into candidates and candidates into clients

  • Why good service is good business

  • Continuous Improvement

  • Formalising your client relationships

  • Service level agreements

  • Staying ahead of your competitors

  • Case studies of current challenges with building relationships

 

Session 8

  • Time management

  • Setting effective goals

  • The importance of KPI’s

  • Review and completion on program

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